We are seeking a Senior Process Manager to join our agile team at eClerx
Services Ltd. In this role, you will manage and optimize finance operations
across various critical functions, ensuring accurate and timely delivery. Your
leadership and mentorship will be instrumental in guiding teams to achieve SLA
and KPI targets while continuously enhancing process efficiency. Additionally,
you will play a crucial role in client communication and stakeholder engagement,
ensuring high-quality service and responsiveness. Your expertise will be vital
in identifying and resolving operational issues, implementing process
improvements, and supporting automation initiatives. We encourage
cross-functional collaboration to further enhance productivity, controls, and
overall service delivery.

eClerx is a global leader in productized services, bringing together people,
technology and domain expertise to amplify business results. Our mission is to
set the benchmark for client service and success in our industry. Our vision is




to be the innovation partner of choice for technology, data analytics and
process management services. Since our inception in 2000, we've partnered with
top companies across various industries, including financial services,
telecommunications, retail, and high-tech. Our innovative solutions and domain
expertise help businesses optimize operations, improve efficiency, and drive
growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering
excellence through smart automation and data-driven insights. At eClerx, we
believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability or protected veteran status, or any other legally
protected basis, per applicable law.

📌 Senior Process Manager (Pune)
🏢 eClerx
📍 Pune