About Customer Capital

Customer Capital builds contemporary loyalty-led commerce platforms for large enterprises. We power captive shopping, travel, gifting, and personalization ecosystems for leading banks and partners, helping them drive engagement, frequency, and monetization across their customer base. Our products sit at the intersection of commerce, loyalty, and data — and our ability to understand, score, and predict user behavior is central to every product decision we make.

The Role

We are looking for a Data Scientist who sits at the intersection of rigorous modeling and sharp business instinct. You will own the full analytics stack — from stitching raw data across diverse sources into a reliable warehouse, to building the dashboards, scoring systems, and predictive models that tell us what is happening, why, and what to do next.

You will be embedded with product and growth teams, and your models will ship into production decisions — who gets recommended what, which users are at risk, where the next experiment should run.



You are expected to use AI tools to move fast; this is a baseline expectation, not a bonus.

Key Responsibilities

Data Infrastructure & Warehousing
Stitch together data from diverse sources — product events, CRM, payments, loyalty, and third-party feeds — into a coherent, reliable data warehouse on BigQuery
Design and maintain clean data models that product, marketing, and leadership can trust
Own data quality — find and fix issues before anyone else notices them

Dashboards & Insight Generation
Build and own dashboards that give stakeholders a clear, real-time view of the metrics that matter
Go beyond reporting — proactively surface patterns, anomalies, and opportunities without being asked
Translate complex data into crisp, actionable narratives for non-technical audiences

User Scoring Algorithms
Design and deploy scoring models that rank users by engagement, health, churn risk, or lifetime value
Identify the behavioral signals that pred

📌 Data Scientist (Mumbai)
🏢 Customer Capital
📍 Mumbai