Job Overview

We are looking for an IT Manager to manage and maintain the company’s complete IT infrastructure, hardware inventory, user access, security systems, and day-to-day IT operations.

The ideal candidate should be hands-on, organised, responsive, and comfortable managing both IT infrastructure and end-user support. The role requires strong ownership of IT assets, security, procurement, onboarding/offboarding, and regular reporting to management.

Key Responsibilities

IT Inventory & Asset Management
Maintain complete IT hardware and equipment inventory using Snipe-IT.
Ensure every laptop, desktop, monitor, networking device, accessory, and other IT asset is properly recorded.
Manage IT asset check-in/check-out and maintain accurate ownership records.
Record asset allocation, transfers, returns, repairs, replacements, and disposal.
Conduct monthly physical inventory audits and reconcile them with Snipe-IT.
Ensure there are no unaccounted or incorrectly assigned IT assets.
Desktop Support & Troubleshooting
Provide day-to-day technical support to employees for hardware,



software, networking, and access-related issues.
Troubleshoot laptops, desktops, monitors, printers, Wi-Fi, internet, peripherals, and other IT equipment.
Manage and support Active Directory hosted on AWS using VPC and EC2.
Manage user accounts, permissions, groups, devices, and access policies.
Provide remote support when required.
Ensure IT issues are resolved within defined timelines.
IT Security
Manage and monitor the company’s Sophos Firewall and Sophos XDR setting.
Monitor endpoint security, alerts, policies, and potential security incidents.
Manage BitLocker encryption across company devices.
Ensure company laptops and desktops comply with security requirements.
Maintain the ability to remotely disable/block devices or access when required, particularly for lost, stolen, or offboarded devices.
Ensure security controls are consistently applied across all company systems.
Network & Of

📌 IT Manager (Ahmedabad)
🏢 unreconciled
📍 Ahmedabad