Company: Arka Jain University – Online
Location: Jamshedpur, Jharkhand
Department: Sales / Admissions
Employment Type: Full time
We are looking for an experienced and result-oriented Inside Sales Manager to lead our Online Degree sales team at Arka Jain University – Online.
Key Responsibilities
* Lead, manage and motivate the Inside Sales / Admissions team to achieve monthly and quarterly admission targets.
* Drive the complete sales funnel — Lead Management → Counselling → Follow-up → Conversion → Admission.
* Monitor individual and team performance through daily, weekly and monthly reviews.
* Set team targets, track achievement and implement corrective action wherever required.
* Coach team members on sales pitch, counselling, objection handling, follow-up and closing techniques.
* Analyse lead quality, conversion ratios, ageing and funnel movement to improve overall productivity.
* Ensure proper CRM usage, lead allocation, follow-up discipline and 100% CRM hygiene.
* Prepare and share Daily / Weekly / Monthly MIS reports covering calls, connected leads, prospects, conversions, admissions and revenue.
* Work closely with Marketing and Operations teams to improve lead quality and admission conversion.
* Identify performance gaps and develop action plans to improve team productivity.
* Ensure achievement of assigned admission and revenue targets.
Candidate Profile
* Minimum 4–5 years of experience in EdTech / Online Education / Online Degree / Higher Education Sales.
* Prior experience in Inside Sales / Admissions / Tele-sales is mandatory.
* Proven experience in team handling and people management.
* Strong track record of achieving and exceeding sales/admission targets.
* Experience in handling high-volume leads and managing the complete sales funnel.
* Strong understanding of online degree admissions and student counselling will be preferred.
* Hands-on experience with CRM, MIS, Excel/Google Sheets and sales dash