Syntax Global is looking for skilled Senior Travel Support Experts to assist US-based clients with bookings and travel support. Candidates must have hands-on experience with any GDS and a strong understanding of travel industry.

Roles and Responsibilities
Handle travel support calls & emails from HNI customers (no sales)
Assist with flight, hotel, and cruise itineraries
Provide ticketing and booking assistance
Resolve customer concerns with professionalism and offer concierge style support
Coordinate with vendors and US team for reservations
Maintain accurate records, booking notes, follow-up dates, and payment details in the CRM.

Desired Candidate Profile

Excellent spoken English and phone etiquette
Experience in travel, hospitality, or customer support needed preferably handed international travelers
Ability to work in US time zones (night shift IST)




Ability to handle customers independently and manage multiple inquiries.
Knowledge of travel booking tools, GDS platforms, and common airline, hotel, and visa norms will be practical
Any graduate can apply; a diploma or degree in hospitality is an advantage.

Company Description

Syntax Global is a multi faceted Digital Services Organisation specializing in International Leisure and Travel Services. We are based out of Chennai with an inter-continental business presence and proven expertise in varied industry verticals. We believe that a company’s most valuable asset is its people and churn a rewarding career for every employee investing with us.

📌 Senior Travel Support Expert (Chennai)
🏢 Syntax Global
📍 Chennai