Job Description

System Administrator

Department

IT / Infrastructure

Reports To

IT Manager / Head of IT

Experience

4–5 years

Employment Type

Full time

Location

Ahmedabad

Grade / Level

Mid-Level (IC)

About The Role

We are looking for a proactive and detail-oriented System Administrator with 4–5 years of experience to manage, maintain, and secure our organization's IT infrastructure. The ideal candidate will be responsible for day-to-day system administration, network and server management, and driving efficiency across our core platforms — Microsoft 365 (users, licensing, Exchange Online, Teams, SharePoint/OneDrive, security & compliance), Datto (RMM, endpoint monitoring, patching, and backup/BCDR), the Zoho application suite (Zoho People, Mail, Desk/CRM, Creator), and Time Doctor (workforce time & productivity tracking). You will play a key role in ensuring high system uptime, data security, and smooth technology operations across the organization.

Key Responsibilities

Infrastructure Management: Install, configure, and maintain servers, workstations,



printers, and network devices (routers, switches, firewalls, access points).
M365 Administration: Administer the Microsoft 365 tenant end-to-end — user/license provisioning, Exchange Online mail flow and mailboxes, Teams and SharePoint/OneDrive administration, conditional access, MFA, and security & compliance center policies.
Datto (RMM & Backup/BCDR): Manage endpoint monitoring, patch management, remote support, and automated alerts through Datto RMM; configure and monitor Datto backup/BCDR (image-based and Datto SaaS Protection for M365) and regularly verify backup integrity and restore readiness.
Zoho Administration: Administer and support the organization's Zoho ecosystem (Zoho People, Zoho Mail, Zoho CRM/Desk, Zoho Creator/Analytics) — user provisioning, roles, workflows, and integrations.
Time Doctor Administration: Configure and maintain Time Doctor for accurate time tracking and productivity rep

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