Phenom Introduction:
Our purpose is to help a billion people find the right work Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal
Job Description:
The Solutions Architect is responsible for providing technical subject matter expertise and best practices on custom solutions at the product and platform layers. This team also owns the technical governance related to all external integrations of the Phenom platform.
The Solutions Architect will work closely with prospects, customers, and internal teams to ensure that the customer’s technical requirements are addressed. The role calls for an individual who is part Technologist, part Solutions Architect, and part functional consultant. As a Solutions Architect, you will own all facets of solutioning - including planning, elicitation, scoping, requirements gathering, communication,
identifying potential risks, and ultimately facilitating the success of the deal.
Responsibilities:
Creating, defining & driving scope, solutioning, and estimation, thereby driving the statement of work activities.
Facilitating smooth handoffs between sales to services teams on solution delivery and transparent articulation of in-scope and out-of-scope requirements.
Training and mentoring Phenom & Partner implementation resources on the latest product/engineering rollouts from an implementation/integration standpoint.
Internally liaising with appropriate product and engineering teams for proof of concept/solution prototypes to ensure proposed solutions meet customer needs and align with the Product/Engineering roadmap & feasibility.
Gaining a general understanding of Phenom’s data security, governance, and retention policies across the platform as it pertains specifically to GDPR/Privacy reg