Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching recent heights as one team, always delivering for the good of our customers.
Job Purpose
CPQ is responsible for tracking & monitoring product performance of Noida produced tractor in India domestic & Global Markets based on WRS (Global warranty Tool), dealer feedback and other input source data. CPQ positions has key responsibility to meet the SBP Target for warranty Cost, Time to Fix the issue & Failure rate (F/100) for responsible Product Lines produced in India & sold Globally. This position is responsible for identifying the key technical issues in product, driving the root cause analysis and resolution process in conjunction with the Current Product Management team. This position is responsible for upgrading the product w.r.t Technical & Warranty spending parameters & improving as per global SBP targets to increase customer satisfaction index/NPS by geographical product stability in multiple applications.
Key Responsibilities
Collect and analyze all available information regarding product performance in the field for the assigned model range from source
📌 Current Product Quality Specialist (Karamba)
🏢 CNH
📍 Karamba
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