Company Description
Shri Khushal Das University is a leading educational institution located in Hanumangarh, Rajasthan, focused on contributing to national development through quality education. The university regularly updates its courses to keep students future-ready and aligned with evolving academic and industry needs. A dedicated team of teachers and support staff actively supports learners, using creative strategies to channel youth energy in constructive ways. The institution views education as a powerful tool to overcome ignorance and is committed to preparing students not just for employment, but for the broader challenges of life. Its culture emphasizes genuine, action-driven support for holistic student growth rather than just claims of well-rounded education.

Role Description
This is a full-time, on-site Tele Caller role based in Gurugram. The Tele Caller will handle inbound and outbound calls to provide information about university programs, admission procedures, and campus facilities. Daily responsibilities include responding to inquiries,



following up with prospective students and parents, maintaining accurate call records, and updating databases with lead and enquiry details. The role involves clearly explaining course details, addressing concerns, and guiding callers through application and registration processes in a courteous and professional manner. The Tele Caller will collaborate with the admissions and marketing teams, share feedback from callers, and support outreach campaigns to increase awareness and enrollment.

Qualifications
Strong verbal communication skills in English and Hindi, with a clear and confident telephone manner.
Customer service and relationship-building skills to manage enquiries, handle objections, and maintain a positive caller experience.
Basic computer proficiency, including data entry, CRM or lead management tools, and MS Office (Word, Excel, email).
Organizational and time-management abilities to handle high call v

📌 Tele Caller (Gurugram)
🏢 Shri Khushal Das University
📍 Gurugram