Education - Graduate or Post Graduate
Experience - 10+years
Location - Noida
Key Requirements:
• Managing Nostro, Stock and Balance sheet reconciliations on a day-to-day basis
• Independently resolve outstanding issues and communicate/escalate problems to Senior Management.
• Participate in industry initiatives and working groups if required
• Driving productivity and efficiency
• Analysis of reports and determine authenticity of the report, and ability to identify significant variances.
• Complete ownership of deliverable of team and handling escalations.
• Attend daily calls with customer and explain the status/ progress of deliverables
• Respond to customer queries on deliverables
• Help team members to fix the issues in daily activities
• Act as first level of escalation on delivery issues
• Supervision of Lead Analysts, Senior Analyst and Analyst
• Ensure all reference data related activities are completed as per client expectations
• Meet the TAT and error free delivery
• Contribute to process streamlining and improvement
• Plan and prioritize all projects handled by the team.
• Ensuring Checklist, Metrics and EOD activities are completed and signed off.
• Ensuring timely updates/review of SOPs, Issue Logs
• Managing KPI and SLAs on ongoing basis
• Monitoring and ensuring closure of daily/weekly and monthly deliverables in various aspects of aged outstanding items
• Maintenance of escalation policies
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow things.
📌 Manager (Noida)
🏢 Wipro
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.