We are looking for a responsible and proactive Tutor Operations Intern to coordinate between the TuteGuy management team and our tutors.
The intern will be responsible for ensuring that scheduled classes and tutor-related operations are running smoothly, while keeping management updated about any issues or requirements.
Key Responsibilities
- Coordinate with tutors regarding their daily scheduled classes.
- Confirm whether tutors have attended and completed their scheduled classes.
- Track daily tutor attendance and class status.
- Follow up with tutors regarding question papers, assignments and other academic materials.
- Collect tutor queries, concerns and requirements and communicate them to management.
- Communicate management instructions and updates to tutors.
- Coordinate regarding class rescheduling, cancellations and tutor availability.
- Maintain accurate records of tutor attendance,
classes and pending tasks.
- Coordinate basic tutor payment-related queries based on information approved by management.
- Identify operational issues and escalate them to management promptly.
- Prepare a brief daily/weekly operations report for management.
- Maintain professional and timely communication with tutors.
What We Are Looking For
- Good communication skills.
- Responsible and organised approach to work.
- Ability to follow up consistently and maintain records.
- Basic knowledge of WhatsApp, Google Sheets and other common productivity tools.
- Ability to handle multiple tutors and tasks.
- Positive problem-solving and coordination skills.
- Willingness to learn and take ownership of assigned responsibilities.
Ideal Candidate
Someone who is organised, reliable, responsive and comfortable communicating with multiple people, and who can ensure that small operational tasks don't get missed.