Company Description Kaustubh Business Services (KBS) is a data-driven business solutions provider focused on analyzing complex challenges and delivering practical, scalable outcomes. The organization treats every client’s business with the same care and ownership as its own, building strong, long-term partnerships. Led by experienced and energetic professionals, KBS supports organizations of various sizes and across multiple geographies. Through a personalized approach across the entire business life cycle, KBS has earned a reputation as a reliable and trusted partner for growth and transformation.
Role Description The Telecallers – Tamil role is a full-time remote position responsible for making outbound and receiving inbound calls to support KBS clients. Day-to-day tasks include engaging with customers in Tamil, explaining services or solutions, answering queries, and recording accurate call details in designated systems. The role involves following call scripts where required, maintaining courteous and professional communication, and meeting call volume and quality targets.



Telecallers will collaborate with internal teams to escalate complex issues, provide feedback collected from customers, and contribute to continuous improvement of call processes.
Qualifications

Strong communication skills in Tamil, with the ability to speak clearly, listen actively, and convey information in a professional and empathetic manner.
Basic computer literacy, including the ability to use call management tools, CRM systems, and standard office software for data entry and reporting.
Customer service orientation, with skills in handling objections, resolving issues, and maintaining a positive customer experience over the phone.
Time management and organizational skills to manage call queues, follow schedules, and meet defined productivity and quality targets.
Ability to work independently in a remote environment, with reliable internet connectivity and a quiet workspace suitable for pr

📌 Telecallers – Tamil (India)
🏢 KBS
📍 India