CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide
variety of cloud-based tools to navigate customer accounts, research and review
policies, and communicate effective solutionsEducationMandatory: HSC from any
streamDesirable: Graduate from any streamMandatory: Should be ready to work in
adaptable shifts – Rotating throughout Day/Night and 6 days workingAdherence to
company policies, rules and regulationsTo follow quality processes thoroughly
using checklist standardsResponsible for complying with all QMS and ISMS
Policies and proceduresDesirable: Should be comfortable in using the e-commerce
website and should be aware about how the ecommerce industry works
📌 Customer Service Domestic Voice Regional Language Team Member-BPS (India)
🏢 Hexaware
📍 India
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