We’re Hiring: Service Delivery Manager – Cloud Platform
Experience: 5–7 years | Location: Andheri, Mumbai | Type: Full-time

About the Rol
eWe’re looking for a hands-on Service Delivery Manager who can lead cloud infrastructure delivery across AWS and Azure, manage customer expectations, ensure SLA/KPI compliance, and keep operations running smoothly
.If you enjoy solving problems, driving service excellence, and working with smart cloud teams, this could be a great fit

.
What You’ll

Do
Cloud Skills We’re Looking
ForOwn end-to-end delivery of cloud and infrastructure managed servic
es.Ensure SLA, KPI, incident, problem, change, and release management excellen
ce.Act as the key customer contact for service reviews, escalations, and improvemen
ts.Lead and mentor cloud/infrastructure enginee
rs.Drive automation, standardization, RCA, and continuous service improveme




nt.Valuable working knowledge of AWS and Azure services such as EC2, VPC, IAM, S3, RDS, EKS/ECS, CloudWatch, Azure VMs, VNet, Storage, Backup, Monitor, Load Balancer, App Services, Azure SQL, Entra ID, and A

KS.
You’ll Be a Great Fit If You
Have5–7 years of experience in IT infrastructure, cloud operations, or managed servi
ces.At least 2 years in a Service Delivery, Technical Lead, or Team Lead r
ole.Strong ITIL process understand
ing.Experience managing AWS and/or Azure production environme
nts.Excellent communication, customer management, and stakeholder handling ski

lls.
Bonus P
ointsAWS Certified Solutions Architect – Asso
ciateMicrosoft Certified: Azure Administrator Associate (AZ

-104)
If interested pls share your cv at vedikajamsutkar@orientind

ia.net

📌 Service Delivery Specialist (Mumbai)
🏢 Orient Technologies
📍 Mumbai