Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to know our Team
At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and creative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and make a significant impact on technology at Grab, come join us and help shape the future of technology
Get to know the Role
Reporting to the Senior Manager, People Systems,



you will lead a team of HRIS support specialists who provide support for Grab's People Systems landscape. You will be responsible for building a high-performing support operation that delivers reliable service, strong stakeholder experience, and continuous improvement across processes, tools, and team capabilities.
You will bring deep knowledge of HRIS platforms and application support operations, with a strong grasp of support metrics and service improvement practices such as shift-left, ticket quality, backlog management, and root cause reduction. You will also partner with your manager on budget planning and vendor management, including supporting software and professional services procurement where needed.
This role is based onsite in Grab's Bangalore office and will play an important role in strengthening People Systems support across Grab.
The Critical Tasks You Will Perform:
You will lead and develop a team of HRIS support

📌 Support Manager, People Systems (Bengaluru)
🏢 Grab
📍 Bengaluru