Company : A Large Global Organization
Key Skills: MySQL, Content Management System, Troubleshooting, Configuration
Roles and Responsibilities:
Own end-to-end configuration of complex, multi-component content across platforms, ensuring alignment with business requirements.
Interpret business inputs, map data variables, and prepare configuration structures that support accurate mail-merge and operational workflows.
Partner with operations and technology teams to design validation steps and execute test plans prior to content release.
Maintain clear and structured documentation, including SOPs and operational references, to ensure repeatability and reduce errors.
Enforce content governance and configuration standards by validating inputs and logic structures against defined conventions.
Support onboarding and alignment of peers by promoting standards and best practices across content operations.
Skills Required:
3-5 years of experience in content operations,
configuration, or CMS administration.
Strong hands-on experience with Content Management Systems and configuration workflows.
Proficiency in MySQL for querying, validation, and troubleshooting data issues.
Ability to translate business requirements into structured configuration logic and scalable solutions.
Experience in troubleshooting content, configuration, and release-related issues.
Strong understanding of mail-merge processes and data variable mapping.
Experience designing and executing validation steps and test plans before release.
Strong documentation skills to maintain SOPs and operational references.
Valuable communication skills to collaborate with operations and technology teams.
Education: Bachelor's degree or equivalent experience in a relevant field.