Experience: 2–3 Years
Industry: Digital Marketing Agency
ABOUT THE ROLE
We are looking for a Client Servicing Executive who can support account managers in managing day-to-day client requirements and internal coordination.
This role is for someone who understands how a digital marketing agency works and can ensure that briefs, timelines, updates and deliverables move smoothly between clients and internal teams.
HOW YOUR DAY LOOKS LIKE
Coordinating with Creative, Content, Performance Marketing, SEO and Social Media teams.
Taking client inputs and converting them into clear internal briefs.
Following up on creatives, content calendars, reports and campaign deliverables.
Maintaining trackers, timelines, MOMs and daily status updates.
Supporting account managers in client calls and meetings.
Checking deliverables before they are shared with clients.
Ensuring internal teams have clarity on requirements and deadlines.
Escalating delays, dependencies and gaps to the Account Manager on time.
WHAT YOU OWN
Day-to-day coordination across internal teams.
Timely follow-ups and task closures.
Accuracy of briefs, trackers and documentation.
MOMs and status updates.
Support for client servicing managers on assigned accounts.
Smooth movement of deliverables from brief to execution.
WHAT SUCCESS LOOKS LIKE
Internal teams have transparent briefs and timelines.
Deliverables are tracked and followed up without repeated reminders.
Client updates are accurate and shared on time.
Account managers can depend on you for execution support.
There are fewer gaps between client expectations and internal execution.
MANDATORY REQUIREMENTS
2–3 years of experience in a Digital Marketing Agency.
Experience coordinating with Creative, Content, Social Media, SEO and Performance Marketing teams.
Good written and verbal communication skills
Basic understanding of
Social Media Marketing
Performance Marketing
SEO
Content and Creative
GOOD TO HAVE
Ability to maintain trackers, MOMs and reports.
Basic understand
📌 Client Servicing Executive (Gurugram)
🏢 ANTS Digital
📍 Gurugram
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