Introduction

Senior Consultant - Monitoring & Observability, Centreon / Control-M (GOLD Managed Services)

About Us

SymphonyAI is a leading enterprise AI solutions provider helping retailers and manufacturers optimize business operations through advanced analytics, planning, and automation solutions. Our products support global organizations in improving supply chain efficiency, inventory performance, forecasting accuracy, and customer satisfaction.

We are committed to delivering measurable outcomes for our clients through innovative technology, deep domain expertise, and strong customer partnerships.

Job Summary

We are looking for a Senior Consultant — a Centreon monitoring platform expert and Control-M scheduling specialist — to own production observability across our Symphony GOLD managed-services portfolio and serve as key technical resource for a tier-1 Spanish grocery account, particularly for new store openings.

The consultant has designed and implemented monitoring for numerous strategic managed-services customers, developing hundreds of proactive checks, alerts,



and automated notifications covering application availability, Night Batch execution, interfaces, infrastructure, databases, and business-critical processes. The role combines monitoring architecture with Control-M workload orchestration and new-customer monitoring implementation, keeping production environments reliable, observable, and highly available.

Job Description

Key Responsibilities

Monitoring Architecture & Observability (Centreon)

Design, implement, and continuously improve application and infrastructure monitoring on the Centreon platform.
Develop proactive checks, alerts, and automated notifications across application availability, Night Batch execution, interfaces, infrastructure, databases, and business-critical processes.
Tune alerts, optimize thresholds, correlate events, and reduce false positives to improve operational efficiency.
Integrate monitoring with incident-managem

📌 Senior Consultant – Monitoring (Bengaluru)
🏢 SymphonyAI
📍 Bengaluru