13 Aug
|
AcceleratorX
|
Bengaluru
13 Aug
AcceleratorX
Bengaluru
Job Description: Operations / Program Intern
Company: AcceleratorX
Location: Bengaluru – Work From Office
Job Type: Full-Time Internship
Duration: 6 Months
Stipend: Up to ₹20,000/month
Qualification: MBA – Mandatory
Joining: Immediate Joiners Preferred
About AcceleratorX
AcceleratorX is a rapid-growing EdTech company focused on helping learners build successful careers through industry-relevant upskilling programs, live learning, expert mentorship, practical projects, and career support.
About the Role
We are looking for an enthusiastic and organized Operations / Program Intern to join our Operations team.
The role involves cohort management, learner communication, feedback calls, mentor coordination, program execution, and day-to-day operations. The candidate will regularly interact with learners, understand their experience, identify concerns, and support timely resolution.
The role may also involve taking up additional operational responsibilities or projects based on business requirements.
Key ResponsibilitiesProgram & Cohort Management
Manage day-to-day operations of assigned learner cohorts.
Coordinate with mentors for smooth class execution.
Manage schedules, attendance, assignments, assessments, and learner engagement.
Monitor cohort progress and identify operational issues.
Support onboarding and new cohort launches.
Learner Communication & Feedback
Conduct regular calls with learners to understand their learning experience.
Collect feedback on classes, mentors, curriculum, and overall program experience.
Identify, document, and follow up on learner concerns.
Handle learner queries through calls, WhatsApp, email, Slack, and other platforms.
Ensure timely escalation and resolution of learner concerns.
Operations & Business Support
Maintain learner trackers, feedback records, databases, and operational reports.
Coordinate with mentors and internal stakeholders for smooth program delivery.
Support orientations, workshops, webinars, and learner activities.
Track
📌 Operations And Program Intern (Bengaluru)
🏢 AcceleratorX
📍 Bengaluru