Key Responsibilities
Monitor and evaluate operational processes and outputs to ensure compliance with quality standards and company policies.
Conduct quality audits, reviews, and assessments on a regular basis.
Analyze performance data and identify trends, gaps, and areas for improvement.
Provide constructive feedback and coaching to teams based on quality evaluations.
Prepare quality reports, scorecards, and performance dashboards.
Collaborate with cross-functional teams to develop and implement quality improvement initiatives.
Document quality issues and recommend corrective and preventive actions.
Ensure adherence to regulatory requirements, internal guidelines, and service level agreements (SLAs).
Participate in calibration sessions to maintain consistency in quality evaluations.




Support training and knowledge-sharing activities to improve overall team performance.
Required Qualifications
Bachelor's degree in Business Administration, Quality Management, Engineering, or a related field.
2-5 years of experience in Quality Assurance, Quality Control, or Quality Analysis.
Robust analytical and problem-solving skills.
Excellent attention to detail and accuracy.
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Strong verbal and written communication skills.
Ability to analyze data and present actionable insights.

📌 Quality Analyst (Chennai)
🏢 TP
📍 Chennai