About the Role
We are looking for a talented and research-driven Technical / B2B Content Writer to join our team. The ideal candidate will have experience creating high-quality content for IT services, BPO, SaaS, outsourcing, technical support, or related industries.
You will be responsible for developing long-form blogs, service pages, case studies, and other content that supports our SEO, lead-generation, and digital marketing objectives.
The role requires someone who can understand technical and operational concepts, conduct independent research, and transform complex information into explicit, engaging, and search-optimized content.
Key Responsibilities
Write and edit long-form blog content, service pages, and case studies covering BPO, IT technical support, help desk operations, infrastructure/application monitoring, and AI-enabled data services
Research industry trends, competitor activity, and global IT/BPO market developments to shape content strategy
Collaborate with SEO to implement keyword strategy, on-page elements (title tags, meta descriptions, H1s),



and FAQ content targeting featured snippets
Fact-check and source statistics, pricing benchmarks, and market data used in content
Write AEO/GEO-optimized content structured for AI answer engines and generative search platforms (ChatGPT, Perplexity, Google AI Overviews)
Own content for new service launches, working from keyword research and competitor analysis
Maintain editorial consistency across 15+ service pages and a growing blog library
Requirements
3 - 4 years of technical or B2B content writing experience, ideally in BPO, IT services, SaaS, or outsourcing
Strong grasp of SEO content practices (keyword integration, snippet targeting, on-page structure)
Ability to research and accurately represent technical/operational topics (IT support tiers, monitoring systems, data services)
Excellent editing and fact-checking discipline, especially with numeric/statistical claims
Experience writing for multiple marke

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