Job Title: Technical Leader: Dassault Solutions
Job Location: Bangalore
Employment Type: Full Time
Experience Level: 10-15 years
Educational Qualification: Engineering degree is required, ideally Mechanical
Engineering.
Job Summary:
Solize is looking for a Leader – Technical who is responsible for providing technical
leadership for Dassault Systèmes solutions [ Both Pre & Post Sales] by driving technical
excellence, product expertise, customer support, issue resolution, and capability &
competency development. The role focuses on mentoring technical teams, managing
complex technical escalations, ensuring adherence to best practices, and serving as a
trusted technical advisor to customers and internal stakeholders. Leader – Technical will
act as the face of SOLIZE, interfacing and working closely with the internal sales teams,
Dassault Systemes Technical teams as well as Brand teams to deliver value to
customers.
Key Responsibilities:
• Technical Leadership:
- Provide technical leadership across Dassault Systèmes products and related
technologies. Guide and mentor the team of engineers in diagnosing and
resolving complex product & application related issues. Establish technical
standards, documentation, and best practices. Review technical solutions
and recommend improvements for performance, scalability, and
maintainability. Act as the highest technical escalation point for critical
customer issues.
• Customer Technical Engagement
- Lead technical Pre & Post Sales alongside the sale team helping & supporting
them on day-to-day basis. Ensure timely resolution of customer escalations
while meeting service-level commitments. Monitor recurring issues and
identify long-term corrective actions. Improve technical support processes
and knowledge management practices.
• Team Leadership:
- Mentor Technical Consultants, Support Engineers, and Product Specialists.
Conduct technical reviews and coaching sessions. Identify competency gaps