IHCL and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm Indian hospitality and world-class service. These include Taj – the iconic brand for the most discerning travellers, and ranked as ‘World’s Strongest Hotel Brand’ and ‘India’s Strongest Brand’ across sectors as per Brand Finance Hotels 50 and India 100 reports 2024 respectively; SeleQtions, a named collection of handpicked, storied hotels; Vivanta, a chain of contemporary upscale hotels that celebrate joie de vivre; Ginger, a brand that is revolutionizing the lean-luxe segment, and amã Stays & Trails, a charming portfolio of private bungalows and villas set in picturesque locales.

Role Summary:

We are seeking an experienced and strategic Manager to lead e-commerce platform operations across brand websites and mobile apps, with responsibility for product and platform support, technical change management, infrastructure, and digital operations across multiple hotel brands within our global hospitality portfolio.



The role will own the digital roadmap for brand websites and app-led guest journeys, while ensuring stable day-to-day commerce operations and continuous improvement across booking, content, personalization, performance, analytics, support, and release management. The ideal candidate will combine strong technical acumen with product thinking and operational discipline, with a solid understanding of digital architecture, integrations, APIs, cloud infrastructure, application performance, security, and technology change management. The candidate should also demonstrate robust stakeholder and vendor management capabilities, enabling the delivery of secure, scalable, high-performing, and intuitive digital experiences that enhance guest engagement, improve conversion, and drive business outcomes.

Key Responsibilities:

Digital Roadmap & Product Ownership
Own and evolve the digital roadmap across websites, apps, booking journeys, loyalty touchpoints, and commerce p

📌 Manager – E-Commerce Product, Technology (Mumbai)
🏢 The Indian Hotels Company Limited (IHCL)
📍 Mumbai