Role : Asst Manager-Operations and Key account management
Exp : 4+yrs
CTC : 5-7 lpa
Location : Pune Magarpatta

Company's Profile & JD

Omnex is a US based international consulting, training and software development organization specializing in strategic system solutions that elevate the performance of client organizations. We operate in over 32 countries worldwide with many Fortune 100 companies in their quest for Business and Operational Excellence For more information, visit www.omnex.com

ISO Quality Management Systems - Consulting & Implementation
Omnex is a global leader in providing cutting-edge solutions, ISO quality management, consulting, implementation, and training. Elevate your business with our expertise.
www.omnex.com

Job Description

Key Responsibilities
Training Operations
Manage end-to-end corporate training operations and schedules.
Coordinate trainers, client communication, logistics, and training calendars.
Facilitate pre-training discussions and share training materials.
Monitor training delivery, resolve operational issues,



and ensure successful program execution.
Coordinate certifications, participant communications, and post-training activities.
Key Account Management
Manage assigned key client accounts and build long-term relationships.
Understand customer training plans and prepare periodic training calendars.
Prepare commercial proposals, quotations, reports, and invoices.
Coordinate scheduling, resource allocation, documentation, and service delivery.
Track purchase orders, collections, customer feedback, and ensure SLA compliance.
Conduct customer review meetings and resolve escalations to maintain high customer satisfaction.
Project Operations
Coordinate consulting and certification projects from planning to completion.
Schedule consultants, track project milestones, and maintain project dashboards.
Organize review meetings and provide regular project status updates.
Ensure timely delivery, invoicing, and payment follow-ups.
Business

📌 Assistant Manager- Key account management and Operations (Anand)
🏢 Omnex
📍 Anand