Client Centric
Report and escalate Client Incidents
Develop and maintain a strong connect with stake holders
Provide a quick/satisfactory resolution for issues
Build effective synergy with cross-functional units
Operational Excellence:
Deliver BAU per set benchmarks/ agreements
Manage team and responsible for one to one and provide feedback.
Monitor/Escalate errors and incidents
Identify production efficiencies and deliver
Monitoring all the below activities handled by the team to ensure better quality, controls are maintained.
Processing/Validating of Deals, Facilities and Outstanding in Loan IQ.
Review credit agreement to reconcile terms and conditions to deal structure
Handling of Loan Servicing activities.
Processing/Validating loan participations (recent borrowings, increases, rollovers, pay-downs, commitment reductions)
Daily transfer of loan proceeds; receipt of funds and matching incoming cash
Process/Validate Interest and Fee billing for the direct/Agented Loans,
billing the customers and send pro-rata shares to the participants.
Process/Validate notice for breakage fee activity for fax to agent bank; follow-up with traders on rate to be assigned and process accordingly.
Process/Validate notices of activities to fax to all participants/customers for loan confirmation.
Handling of Swift Payments.
Review the reconciliation of positions, discrepancies in Interest and fee payments etc.
Preparation/posting of manual G/L entries as required.
Review various system generated reports to ensure proper monitoring of the facilities; investigating past due items, suspense, receivables, expiring SBLC, etc
Ensure all process requirements are documented fully, appropriately, and sign-off is obtained from all stakeholders periodically
Ensure compliance/regulatory adherence
Guide the team on complex production issues
Effectively manage the KRI/KPI
Required
Profile required
A good academic background
Stron
📌 Consultant Expert (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru
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