Established in 2012, SolaX Power is dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. Solax Power is a leading provider of sustainable solar and battery energy storage solutions, with a robust presence in Europe, Asia, and Africa. Now we have more than 3000 employees globally, and we continue hiring talents to join us. We believe that in Solax, an international organization, your career can be further improved.
Location: INDIA，Delhi
Position Overview:
We are seeking a skilled Technical Service Engineer with a strong background in solar string inverters to join our dynamic team. The ideal candidate will leverage their technical expertise to provide exceptional support and service to our customers, ensuring optimal performance and reliability of our solar string inverter systems.
Responsibilities:
- Diagnose and troubleshoot technical issues related to solar string inverters remotely and on-site.
- Provide prompt and effective technical support to customers via phone, email, or onsite visits.
- Conduct root cause analysis and implement corrective actions to resolve issues promptly.
- Perform commissioning, testing, and maintenance of solar string inverter systems.
- Collaborate with cross-functional teams including Sales, Engineering, and Product Development to improve product performance and reliability.
- Document all service activities, technical solutions, and customer interactions in the CRM system.
- Train customers and internal teams on the operation and maintenance of solar string inverter systems.
- Stay updated with industry trends and best practices to provide proactive technical support and recommendations.
- Assist in the development of service procedures, technical bulletins, and troubleshooting guides.
Requirements:
- Bachelor's degree in electrical engineering, Electronics engineering, Renewable Energy, or related field.
- Minimum of 2 years of experience in technical support or fiel
📌 Technical Service Engineer-Delhi (India)
🏢 SolaX Power India
📍 India
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