At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

JIRA Expert Scrum Master- TD Senior

Opportunity

Transformation Delivery @ EY provides a rewarding career targeted toward becoming a skilled in complex business, technology, and infrastructure transformations. If you have a passion for rallying together with a team to solve the most complex challenges in today’s marketplace, come join our dynamic TD team

As a JIRA Expert Scrum Master, you will play a crucial role in optimizing our clients project management processes by leveraging JIRA's capabilities to their fullest potential. You will be responsible for configuring, customizing, and maintaining JIRA instances across various projects and teams within our organization.

Job Description

Jira Configuration and Customization: Configure JIRA workflows, screens, fields, permissions,



and notifications to meet the needs of different projects and teams. Customize JIRA dashboards and reports to provide visibility into project status, progress, and key metrics.
Integration and Automation: Integrate JIRA with other tools and platforms (e.g., Confluence, Slack) to streamline workflows and enhance collaboration. Implement automation rules and scripts (using tools like ScriptRunner) to automate repetitive tasks and improve efficiency.
User Support and Training: Provide guidance and support to users on JIRA best practices, functionality, and usage. Conduct training sessions or workshops to onboard new users and enhance the skills of existing users.
Administration and Maintenance: Perform routine maintenance tasks, including user management, backups, and upgrades, to ensure the stability and reliability of JIRA instances.
Monitor system performance and troubleshoot issues related to JIRA configurations or integrations.
Continuous Improvement:

📌 Senior -Scrum Master-JIRA expert (TD&E) (India)
🏢 EY
📍 India