Job Description:
Location: Manali, Himachal Pradesh
Organisation: Vivaan Stays – Boutique Hospitality Chain (7 properties across Kullu–Manali)
About Vivaan Stays
Vivaan Stays is a leading hyper-local boutique hospitality brand in the Kullu–Manali region, operating seven well-rated small and mid-sized hotels. Known for our personalised service, strong regional presence, and consistent guest experience, we are now strengthening our leadership team with a seasoned Group Manager.
Role Overview
The Group Manager will oversee the end-to-end operations, P&L;, and commercial performance of all 7 properties. Each hotel has an in office manager who reports to the Group Manager. The role also leads centralised functions such as purchase, marketing, branding, revenue management, and quality control.
This is a Manali-based position with occasional travel to Delhi, Mumbai, Gujarat for business development and marketing.
Key Responsibilities
- Operational Leadership:
- Supervise daily operations of all properties through local property managers.
- Ensure consistent service quality across housekeeping, front office, F&B;, maintenance, and guest relations.
- P&L; & Financial Management:
- Full responsibility for group-level profitability.
- Monitor budgets, optimise costs, and drive revenue performance across properties.
- Marketing & Revenue Management:
- Oversee online channels such as MakeMyTrip, Booking.com, Hotels.com, Goibibo, and others.
- Manage pricing, inventory, promotions, and brand visibility.
- Lead offline sales efforts including travel agents, corporate tie-ups, and regional promotions.
- Centralised Functions:
- Streamline procurement and vendor management for all properties.
- Anchor brand development, digital presence, and customer experience initiatives.
- Team Management:
- Guide and mentor property managers and central staff.
- Build a culture of accountability, training, and service excellence.
Candidate Profile
- Experience: Minimum 10+ years in hospitalit
📌 Operations & Marketing (Manali)
🏢 RECEX
📍 Manali