Creating, Owning and provide technical support for the implementation of Business Requirements Across projects in business line
People Manager / Individual Contributor
Individual Contributor
Total Headcount (Direct) Supervised
1
Total Headcount (Direct / Indirect) Supervised
Working in coordination with vendor
Managerial Responsibilities
Basic Managerial Responsibilities relating to coordination with diverse groups - business users, external vendors and stakeholders and BSG/TSG team
Functional Responsibilities
• Technology Stack Expertise: Possess a deep understanding of relevant technologies and platforms, including Retail Net Banking, MFA, web applications, APIs, and database systems, to support digital channel services.
• Performance Optimization: Continuously monitor and optimize the performance of digital channel applications to provide a rapid and responsive user experience.
• Troubleshooting and Support: Provide technical support for any digital channel-related issues, collaborating with the IT support team to resolve them promptly.
• API Integration: Work on integrating external APIs and third-party services to enhance the functionality and features of digital channels.
• Documentation: Maintain detailed technical documentation for digital Channel solutions, ensuring that it is up-to-date and accessible to the team.
Revenue Responsibility (if applicable)
No Direct revenue responsibility
Qualification needed
Bachelor's degree in Computer Science, Information Technology, or related field .
Min Experience
6
Max Experience
10
Competencies required for role
Internal Interaction type
Interaction with development & testing team, external vendor teams and TSG team
External Interaction Type
Interactions with external vendors and stakeholders
📌 Hiring for Leading company (Mumbai)
🏢 Acura Solution
📍 Mumbai
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