Sun King is seeking a servant-leader to serve as the Head of Data Operations. This role acts as the data equivalent of Product Ops in a software organization, focusing on enablement and systems design. You will oversee the Data Academy, which serves as our internal residency for elite data talent and functions as the primary Data Desk for the organization.
As the Head of Data Operations, you will lead a team of regional Data Operations Leads across Kenya and India. The ideal candidate is a practitioner who finds qualified reward in building systems that empower others to do great work. You likely have experience building internal training programs at a global consultancy, managing technical enablement at a high-growth company, or leading pedagogical delivery at a technical institution like Moringa School or Andela.
What you will be expected to do
Enablement and Systems Design
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Manage the Talent Pipeline:
Oversee the rotation curriculum and technical onboarding systems that transform entry-level graduates into high-impact Analysts and Analytics Engineers. You will empower your Data Operations Leads to execute this curriculum daily.
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Strategic Recruitment: Lead the selection and onboarding of regional Data Operations Leads and oversee the data-driven recruitment engine used to filter high-volume campus applications and secure top-tier talent.
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Define Technical Standards: Establish the Sun King Data Standard, ensuring every graduate masters SQL, LookML, and the business logic required for specialized roles.
Global Operational Flow and Data Desk Management
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Service Accountability: Set the global strategy for the Data Desk. While your regional Leads manage daily ticket assignments, you are responsible for overall SLA performance, quality of output, and the health of escalation pathways.
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Operationalize Quality: Partner with the Data Product team to define high-level SOPs. You will guide your Data Operations Leads in
📌 Head of Data Operations (New Delhi)
🏢 Sun King
📍 New Delhi
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