Job Description:

Industry: Cement / Heavy Industrial Equipment
Experience: Minimum 2 years
Role Type: Field Service & After-Sales Support

Job Summary

We are hiring skilled and customer-focused Service Engineers to support installation, commissioning, maintenance, and troubleshooting of bulk material handling chains at cement plants and heavy industrial sites. The role plays a critical part in after-sales service, customer satisfaction, and technical support.

Key Responsibilitie
- Installation, maintenance & commissioning of:

* Bucket Elevator Chains

* Conveyor Chains

* DPC Chains (Deep Pan Conveyor Chains)

* Reclaimer Chains

at cement & heavy industrial sites, along with breakdown and troubleshooting support
- Perform on-site servicing of bulk material handling chain systems
- Attend breakdown calls and troubleshoot mechanical issues
- Carry out preventive maintenance and periodic equipment health checks
- Coordinate with client maintenance teams for smooth operations




- Prepare detailed service reports after each site visit
- Support technical training and product demonstrations
- Maintain records of tools, spares, and service activities
- Follow safety standards, site protocols, and compliance requirements
- Escalate complex issues to the Service HOD / technical team
- Assist with warranty inspections and AMC services
- Build strong customer relationships
- Travel extensively across Pan-India locations (20–22 days per month)

Skills & Experience Required
- 3–5 years of service/maintenance experience (cement, or heavy equipment preferred)
- Strong knowledge of mechanical systems and industrial chains
- Ability to read engineering drawings and technical manuals
- Excellent troubleshooting skills
- Willingness to travel frequently
- Good communication and reporting skills
- Solid understanding of safety practices
- Proactive, hands-on, and team-oriented

📌 Service Engineer (Raipur)
🏢 RECEX
📍 Raipur