Job Overview
About the Role:
The team:
Application Support is a global team that provides technical support across the suite of OSTTRA products. The application support team works closely with a highly competent Client Services team and the core project teams to resolve client issues whilst continually improving our platforms. Our work helps ensure that OSTTRA provides a high-quality service and maintains client satisfaction.

Responsibilities and impact:
OSTTRA is seeking an Application Support professional to join the Application Support Team. The role encompasses 2nd line technical application support as well as integration support for our Trade Processing applications. This person will report directly to the regional support manager and work closely with an experienced global team to contribute to the quality of our support.
You will have 7-12 years’ experience of Sr. Application Support & Project Management to meet the needs of our expanding portfolio of Financial Services clients.
This role presents an excellent prospect to be part of an agile team based out of India,



collaborating with colleagues across multiple regions globally, with a strong focus on delivering value through self-service.
Key Responsibilities
Your duties will include providing technical L2 and L3 support to both internal and external customers across our full suite of OTC Derivative products and FX for post-trade confirmation processing.
You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be a team player and enjoy working in a high-performance collaborative global group.
The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and high-quality manner.
Liaising with other team members, Product, Development and particularly the infrastructure t

📌 Sr. Application Support Engineer (Gurugram)
🏢 Osttra
📍 Gurugram