We're hiring a Driver Operations Lead to drive supply growth and manage on-ground operations across cities. You’ll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.
Responsibilities
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Build & maintain healthy supply in cities
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Carry out Csat/Psat activities, driver research & survey activities
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Support cross functional teams - GTM, marketing, legal, GR teams
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Manage large fleets for acquisitions & retentions
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Conduct market share analysis & create plans to improve our footprints in the market
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Search, hire & retain offline & online recruiters
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Build relationships with local authorities for effective supply mgmnt.
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Build GTM strategies to on-board new and active drivers
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Take ownership of different new projects & initiatives to drive brand name in the market
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Identify supply gaps within different areas and establish recent channels of acquisition
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Extensive travel to different cities within country to manage on-ground operations
Qualifications
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Minimum 5 years of relevant experience in a fast paced environment
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Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region
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Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on
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You are a Go-getter with the ability to solve & handle multiple projects simultaneously
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Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges
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Excellent written and verbal communication skills
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Strong understanding of supply ecosystem in a consumer tech environment
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Startup experience is a must
Why join us
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Help us challenge injustice by creating fair choices for millions of people across 48 countries.
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Develop your professional skills with access to mentoring, career consulting, and learning programs.
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Collaborate with teams around the world and gain inte
📌 Senior Driver Operations Specialist (New Delhi)
🏢 inDrive
📍 New Delhi
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