Job Description:
- Writing detailed comprehensive processes basis changes in regulation, product, system etc post analyzing risks and responsibilities from all perspectives & ensuring timely release of the same by liaising with respective stakeholders.
- Liaisoning with stakeholders like Compliance / Risk / Product / Legal / OPS etc. to gather information.
- Identification of existing processes for revision / updation.
- Providing tailor made solutions to Branches for specific business requirements.
- Provide assistance to product / operations /management.
- The team member will be responsible for ensuring that customer requests for deceased claim settlement are closed within defined TAT of Bank
- Any process / policies affecting Retail Liabilities customers will have to be routed through this Team.
- Handling query desk for quick resolution of queries / clarifications raised by channel
📌 Business Process Manager-Retail Liabilities-Mumbai
🏢 Acura Solution
📍 Mumbai
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