Note: Required only for Female Candidate with Excellent communication skills in English
Roles & responsibilities:
1. Communicating courteously with customers by telephone, email, letter and face to face.
2. Leading or supervising the Customer experiences.
3. Proper knowledge of Clinic’s products and services and keeping up to date with changes.
4. Develop recent customer relationships for Business Development.
5. Generation and management of leads received from various sources.
6. Call leads and explain about the services offered by UBEAU
7. Book appointments for qualified leads and take booking amount online, also, attend in-bound calls and book appointments as per time slots available
8. Reminder calls for appointments and payments can take support from operations manager.
9. Prepare appointment schedule and assign therapists according to time slots.
10. Meet and greet all clients upon arrival and departure.
11. Offer them water/ refreshments within 5 mins. of arrival- instruction to be given to the Pantry Hostess.
12.
Welcoming the customers standing up with a warm smile and asking them what services they need.
13. Providing brief introduction about the services offered at UBEAU.
14. Registering new clients online/ offline with patient intake form and updating database of clients/ patients also collecting registration fee at the time of booking appointment
15. Engaging clients at the lounge by various means (books, therapy literature, etc.) available at the clinic.
16. Oversee/ Maintain client records of service package and update package payment Schedules (taken and balance) and making reminder/follow up calls as and when required along with CRM
17. Communicating the Registration. Billing and payment schedule.
18. Ensure timely collection of payment / balance payment before providing services to clients on first time/ follow-up visits.
19. Ensures that all the facilities are available to the guests.
20. Assigning Tasks to ther
📌 Business Development Manager (Bhubaneswar)
🏢 Kaapro Management Solutions
📍 Bhubaneswar
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