ROLE SPECIFICATION
Role Title
National Collection Head - Supply Chain Finance (SCF)
Employee Interviewed
Reports To
Business Head - SCF
Company
Muthoot Fincorp Limited
Function/Department
Collections & Recovery
Location
Chennai
Written By
Sachin Purwar
Approved By (Functional)
Business Head -SCF
Approved By (People & Culture)
Date (Written On)
09/04/2026
ROLE SUMMARY
The National Collection Head – SCF is responsible for designing, implementing, and monitoring the end-to-end collection and recovery strategy for the Supply Chain Finance portfolio. This role focuses on maintaining healthy portfolio quality (low GNPA/NNPA) by managing vendor/dealer repayments, early warning signals, and legal recovery processes across the pan-India network.
and implementing corrective actions to prevent slippages into NPA.
- Agency Management: Onboarding and managing specialized collection agencies and ensuring adherence to the Fair Practices Code (FPC).
- Digital Collections: Implementing automated payment reminders, NACH/e-Mandate tracking, and digital payment links to improve self-cure rates.
Process Improvement
- EWS Framework: Enhancing Early Warning Signals (EWS) by integrating transaction data and market intelligence to identify "at-risk" anchors or dealers.
- Policy Refinement: Periodically updating the collection policy based on market volatility and regulatory changes (RBI guidelines).
- Efficiency: Automating the allocation of delinquent cases to field staff/agencies through a robust Loan Management System (LMS).
.
KEY INTERACTIONS
Internal Stakeholders
External Stakeholders
Risk & Credit: For feedback on sourcing quality and EWS.
Collection Agencies: For field-level execution.
Sales/
📌 National Collection Manager (Chennai)
🏢 Muthoot Fincorp
📍 Chennai
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