Job Description

Team Function:

The Insurance Mainframe Job Subject Matter Expert (SME) team is responsible for ensuring the stability, performance, and operational integrity of the mainframe environment supporting insurance applications. Key functions include:

Core Responsibilities

This is a core Mainframe Infrastructure Specialist role and not a developer profile. Here we are looking for some one who has robust real-time experience in Mainframe Infrastructure.
- Incident Management
- Analyze and resolve job failures, spool issues, and performance bottlenecks
- Provide root cause analysis (RCA) and implement preventive measures
- Environment Support
- Maintain mainframe environments for development, testing, and production
- Coordinate with infrastructure teams for system health and resource optimization
- Performance Tuning
- Monitor CPU, spool, and memory utilization
- Optimize job configurations to reduce resource consumption
- Compliance & Audit
- Ensure jobs comply with regulatory and security standards
- Maintain documentation for audits and governance




- Collaboration
- Work closely with application teams, operations, and business units
- Provide technical guidance and best practices for job design and execution

Key Responsibilities
- Environment Support & Stability
- Manage and maintain mainframe environments for development, testing, and production
- Monitor system health, resource utilization, and job performance
- Batch Job Expertise
- Oversee scheduling, execution, and troubleshooting of insurance-related batch jobs
- Analyze job failures, spool issues, and CPU spikes; implement preventive measures
- Incident & Problem Management
- Provide root cause analysis (RCA) for outages and performance issues
- Collaborate with operations and application teams to resolve incidents promptly
- Performance Optimization
- Tune jobs and system parameters to improve efficiency and reduce resource consumption
- Implement best practices for job design and output manag

📌 FBS Apl Sub Matter Expert III (Hyderabad)
🏢 Capgemini
📍 Hyderabad