First point of contact in school - have an key role to play 2 1 Gesture Receive parents with a smile and greeting - Happy day How can I help you Voice to be low polite and confident at all times when talking to parents with regards to o Policy o Query Attend calls with greetings over the phone and introduce yourself as so and so and make note of the calls maintained in the register Direct the calls received to the concerned person and resolve the query 2 2 Visitor Management Receive Visitors and make them feel comfortable Enter the details of the visitor parent in the visitor management register and the person requested to meet by them Check the visitor slip Fix appointment for visitors parents and request them to wait for the concerned person to meet them Check if the concerned person has signed in the slip before the visitor leaves the campus The visitor parent may be with Academics HR Accounts Admin 2 3 Payment Collection Event collection - Annual day Sports etc Fee collection - Exam CGPS Installment competitive CA Field Trip collection - Domestic International Fine - Damage to property Others - Hostel School lunch request for a period of time eg - say 10 days a month PRF amount All the above to handed to Accounts department after validation by ADM ID Lunch Extra uniforms Library due - Handed to stores 2 4 Courier Management Receive couriers and enter in the outward note and inform the concerned person to collect it Couriers to be sent from school - to co -ordinate with purchase 2 5 Student data management Student data Phone number and email id of parent to be maintained Phone number E-mail id Intercom number of all staffs respected campus to be maintained at the ADM desk Follow up on or generate EMIS number for new admissions from the respected schools Maintaining filing student database in the file and i-campus Update needs to be done properly Follow up of TC of new admission and file them Follow up on update change request of student data and update in I
📌 Front Office Executive (Salem)
🏢 The Indian Public School
📍 Salem
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