Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone Team Enterprise Technology Group ETG ETG is an IT research and development organisation that drives innovation through experimentation on the Now Platform and exploration of recent technologies Role Overview We are looking for a Product Manager who will play a pivotal role in bringing tools technology and processes to improve QA productivity Our goal is to accelerate developer productivity using the latest technology Key Responsibilities Product Strategy and Vision Define the product vision and roadmap for testing tools aligning with overall software development strategy Interact with business stakeholders and product teams analyse market trends to define quarterly execution roadmap Collaborate with testing engineers and developers to define acceptance criteria and user stories Present vision to executives and secure sponsorship by demonstrating ROI Drive day-to-day development decisions as the voice of the customer Advocate for continuous improvement of testing tools and processes Drive product adoption and track metrics present performance in monthly reviews Gather stakeholder feedback for future enhancements Product Planning and Release Management Define product roadmap and key success metrics Gather prioritise and define requirements for each release Collect monthly product usage statistics and communicate to stakeholders Create feature plans including acceptance criteria and