Job Title : Key Account Manager – Business Development
Job Level: Manager / Senior Manager
Function: Sales
Location : Airtel Centre
Reporting to : Lead - Business Development & Airtel Digital Carrier Platform
Date : 28-05-2026
Purpose of the Job - Business Development Manager – Global Wholesale Voice will be responsible for identifying, acquiring, and activating new carrier, operator, and wholesale voice accounts across international markets. The role is primarily a hunter position, focused on generating new business opportunities, opening strategic accounts, negotiating commercial agreements, and converting signed partnerships into live traffic and profitable revenue. This person will work closely with routing, pricing, finance and operations teams to ensure every new account moves efficiently from prospecting to onboarding to steady business generation.
- The candidate will be responsible to maximize current customer additions and increase Airtel's global reach.
- He/ she will have to maximize revenues from existing accounts by selling IDD voice termination,
Message hub and ITFS solutions.
Responsibilities
D eliverables (Maximum 5-6 key responsibilities)
- Onboard New Accounts and undertake Business Development
- Revenue enhancement & penetration of the account
- Implement the GR mandate
- Ensuring NR from accounts by entering into swaps & traded deals on regular basis
- Strategize & plan in order to increase minutes (orders)
- Own the P&L; of the account
- Multi portfolio sale including wholesale voice, SMS Hub, ITFS, etc.
- Identify, lead and convert into sales
- Coordinate with internal teams such as product, finance, settlements to ensure that Airtel wins the order
- Deliver customer satisfaction by ensuring timely implementation of the solution
- To keep a close tab on competition and enhancing business/preparing price points in order to churn away carriers from competition
- Responsible for managing cost of the destination in the account