ITSM Consultant (Bengaluru)

ITSM Consultant (Bengaluru)

13 Aug
|
Kamlax Global Technologies Sdn Bhd
|
Bengaluru

13 Aug

Kamlax Global Technologies Sdn Bhd

Bengaluru

Job Description

We are looking for ITSM professionals with hands-on experience in platforms such as ServiceNow, Jira Service Management, ManageEngine, BMC Remedy, Ivanti, Cherwell, Freshservice, or similar enterprise service management tools.

Experience in Incident, Change, Problem, Request Management, CMDB, and Knowledge Management

Workflow configuration, automation, SLAs, approvals, notifications

REST APIs, integrations, and application support

Understanding of ITIL processes and service management concepts

Robust stakeholder communication and troubleshooting skills

⭐ Preferred: BMC Helix ITSM, SQL, reporting, low-code/no-code platforms, SaaS migration experience

📌 ITSM Consultant (Bengaluru)
🏢 Kamlax Global Technologies Sdn Bhd
📍 Bengaluru

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