Sinch is a global leader in the growing market for Communication Platforms as a Service CPaaS and mobile customer engagement We are specialists in allowing businesses to reach everyone on the planet in seconds or less through mobile messaging email voice and video With presence in more than 50 countries whether you know us or not you ve definitely used our tech We reach every phone on earth with over 147 billion conversations every year Sinch s core values are Make it Happen Dream Big Keep it Easy and Win Together These values describe how our global organization works and inspire every of our more than 3 000 employees across 55 different countries You will be responsible for creating and maintaining world class safe sustainable and flexible workplaces to create consistent workplace experience for our employees in India offices You will collaborate with key stakeholders and partners to create develop and maintain Infrastructure Systems Controls and Governance mechanisms contributing to an engaging and productive workplace environment that aligns with Sinch s values and culture Key Responsibilities include Workplace Experience Ensure a seamless and positive day-to-day employee workplace experience across facilities Partner with HR Procurement and Supplier teams to deliver engagement wellness and culture-building initiatives in the workplace Act as a single point of contact for employees for feedback escalations and suggestions related to workplace services Monitor space utilization and recommend improvements for collaboration zones meeting rooms and amenities Operations Vendor Management Oversee service providers for housekeeping security cafeteria maintenance etc to maintain service quality Monitor and report vendor performance management through SLAs KPIs and periodic reviews Support workplace budgets management track spend vs forecast and identify cost-optimization opportunities Stakeholder management Curate Cultivate and maintain relationships with all Upstream