Company Name VARITE India Private Limited About The Client A global IT services and consulting company multinational information technology IT headquartered in Tokyo Japan The Client offers a wide array of IT services including application development infrastructure management and business process outsourcing Their consulting services span business and technology while their digital solutions focus on transformation and user experience design It excels in data and intelligence services emphasizing analytics AI and machine learning Additionally their cybersecurity cloud and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide Qualifications Experience 2 to 5 Years O365 Exchange FIM MDM Skype Good technical troubleshooting interpersonal skills Provide Tier 1 support for Messaging server related issues as required Candidate shall be open to work in stretched shifts 24X7 shift odd working hours and weekends as per the work requirements Provides direct technical support in Troubleshooting the solution for global infrastructure Proactive and reactive monitoring system alerts and act according to that Escalate Engage L2 l3 for high priority P1 issues Messaging Server Client Working knowledge of Outlook troubleshoot NDR s Analyze the message header Delegate permission recovering deleted items Outlook rules and Free busy Email ID creation User activation deactivation Provisioning new Users Mailbox DL Shared Mailbox etc Manage Support on premise exchange Knowledge of email archiving solution is plus Monitor Exchange message queues resolve non- deliveries perform message tracking and record status findings in daily operations log Positive hands on experience on Enterprise class Client Client Client CISCO tower and blade technology systems Strict Adherence to use of the ticketing system for All incidents changes and problems Execute Monthly patch management research reports and Implementation on system Infrastructure Sh

📌 Admin (Bengaluru)
🏢 VARITE
📍 Bengaluru