Telecalling Executive - Payment Follow-up Publishing Company Position Telecalling Executive - Payment Reminder Department Sales Support Industry Publishing Location Greater Noida Employment Type Full-time Role Overview We are seeking a responsible and proactive Telecalling Executive to handle payment reminders and follow-ups for clients in our publishing business The role involves coordinating with schools distributors vendors and clients to ensure timely collection of outstanding payments and maintaining accurate records Key Responsibilities Make outbound calls to clients for payment reminders and follow-up on outstanding dues Share invoice details payment links account numbers and resolve basic payment-related queries Track overdue accounts and maintain an updated follow-up sheet Coordinate with the Accounts and Sales teams for collection status Send emails WhatsApp reminders for pending payments when needed Maintain professional communication and build positive client relations Escalate delayed or disputed payments to the accounts team Update CRM or Excel sheets with daily call reports and payment status Ensure timely follow-ups until payment closure Required Skills Excellent communication and polite telephone etiquette Strong follow-up and persuasion skills without being aggressive Basic understanding of billing invoices and payment terms Good command over MS Excel and record keeping Ability to handle customer queries and maintain professionalism Time management and ability to work independently Qualifications Minimum 12th Pass Graduate Preferred Experience in telecalling payment follow-up or customer service is an added advantage Familiarity with publishing industry workflow is a plus Salary Advantages Competitive salary monthly incentives for achieving collection targets Professional and friendly work environment Growth opportunities in accounts or sales coordination Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Provident Fund Work L