Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Internal Quality Auditor - Management Trainee or Process Developer - Trust Safety If you thrive in a fast-moving tech-driven workplace love solving real-world problems and want to be part of a team that s shaping the future this is your moment Responsibilities Conduct regular Level 2 audits of ad creatives ensuring adherence to platform policies and advertising standards Arbitrate escalated decisions to ensure consistent high-quality outputs used for model training and human reviewer calibration Perform Root Cause Analysis RCA on quality misses identifying systemic gaps in policy understanding tools or process design Propose and implement corrective and preventive actions CAPA based on Root Cause Analysis RCA insights collaborating with vendor partners and internal teams Define maintain and continuously improve quality frameworks scoring rubrics and audit methodologies to align with evolving workflows Provide real-time and post-review feedback to agents and team leads supporting ongoing development through coach

📌 Process Developer (Hyderabad)
🏢 Genpact
📍 Hyderabad