Job Description

Opportunityfor Senior Salesforce ServiceCloud Developer

Employment | Immediate

Responsibilities
- Participate in solution design,Development, Testing, Deployment, Support, and maintenance
- Customize page layouts, validation rules, workflows, and reports
- Implement automation using:
- Flows (Flow Builder)
- ProcessBuilder (legacy support)
- ApprovalProcesses
- Data management and security:
- Handle data migration, data quality, and data integrity
- Implementrole hierarchies, profiles,permission sets, and sharing rules
- Ensure compliance with data securityand governance standards
- Testing and Deployment effectiveness:
- Developunit tests and ensure high code coverage
- Conduct system testing,UAT support, and defect resolution
- Manage deployments using CI/CD pipelines (e.g., Copado, Git, Jenkins, Azure DevOps)
- Collaborate with customerand onsite/offshore team to do thorough impactanalysis and to provide solutions accordingly
- Good analytical and communication skill to Collaborate with Client and offshore team

Must Have
- Design,develop,



and implementsolutions on the Salesforce ServiceCloud platform
- Build customized solutions using:

Apex (triggers, classes,batch jobs)

LightningWeb Components (LWC) / Aura Components

Visualforce (where applicable)
- Configure standardService Cloud features

Case Management

Omnichannel routing

KnowledgeBase

ServiceConsole

Entitlements & Milestones
- Implement automation using:

Flows

ProcessBuilder (Legacy Support)

ApprovalProcess
- Salesforce Integration experience

Rest APIs

Salesforceinbound and outboundintegrations

HandlingAuthentication methods (OAuth,named credentials)

Valuable-to-Have
- SalesforceAdmin and developercertifications (PD1)

Overall Experience (in Yrs)
- 8 Years +

Considerations
- Employment
- Locations– Pan India
- Work from office
- Monday to Fridayworking

Screening Criteria
- Design, develop,and implement solutions on the Salesforce Service Cloud platform
- Build customized solu

📌 Senior Salesforce Service Cloud Developer (Bengaluru)
🏢 10XTD
📍 Bengaluru