Job Title:Training And Compliance Specialist
- Location:Janakpuri East,Current Delhi
- Company:Teleminds Infotech Pvt.Ltd.
- Shift Timings:6:00 AM to 3:00 PM
- Working Days:Monday to Friday (Saturday half day)
- Employment Type:Full Time on-site
- Industry:Energy, Telecoms, Insurance, B2B Saas IT
- Market Place: Australia
- Salary:5 LPA - 9 LPA excluding variables
- Role Scope: Individual Contributor

Who We Are:
Teleminds Infotech Pvt. Ltd., incorporated in 2012, is a leading Business Process Outsourcing (BPO) company serving a diverse portfolio of clients across Australia, particularly in the telecom and energy sectors. With its head office in Kolkata and an additional office in Delhi, Teleminds has grown to a strength of 600+ employees.

We combine advanced technology, industry expertise, and customer-centric solutions to help businesses overcome complex challenges, enhance productivity, and accelerate growth. Our commitment to excellence extends to both our clients and employees, fostering a collaborative and high-performance work environment.

Role Overview:




The Training & Compliance Specialist will play a pivotal role in ensuring that the organization maintains the highest standards of workforce capability and regulatory adherence. This role is responsible for designing and delivering training programs that enhance employee skills, drive performance, and align with business objectives. In parallel, the specialist will oversee compliance frameworks, ensuring adherence to industry regulations, company policies, and client requirements.

Key Responsibilities:
- Design, develop, and deliver training programs focused on inbound sales and outbound sales techniques, for new hires and existing employees to enhance skills, product knowledge, and performance.
- Conduct regular training needs assessments to identify skill gaps in call handling, objection management, and compliance adherence.
- Monitor and evaluate training effectiveness through feedback, performance metrics,

📌 Training and Compliance Specialist (South West Delhi)
🏢 TELEMINDS INFOTECH
📍 South West Delhi