Responsible for collection Flows/write off for the assigned territory.
- Responsible for reviewing account allocations and collections targets by bucket to agencies
- Regularly follow up with the default customers through a dedicated team
- Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force
- Manage productivity by fixing productivity parameters, Agencies monitoring performance against set parameters and daily reviewing the same
- Making sure that there is adequate FOS availability area-wise / bucket-wise / segment-wise
- Ensuring that detailed background and reference check has been done by agencies
- Building relationships with key clients to ensure timely collections are made
- Agency management with high level of integrity
- Updating of feedback in collection module, updating of money receipts in collection module
- System upload of trails and feedback and necessary entries by 100% coverage and timely updates and adhere and implement HFCL policies and process at Agencies
- Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback
- Responsible for driving 100% compliance and shows high level of integrity
- Responsible for maintaining hygiene, escalations management and compliances.
Job Snapshot
- Updated Date
- 17-06-2026
- Job ID
- JOB_2160
- Department
- Collections - Retail Finance
- Location
Bhopal, Bhopal, Madhya Pradesh, India
- Experience
- 3 - 8 Years
- Employee Type
- Permanent
- Employee Sub Type
- Confirmed