Responsibilities
- Attend customers and understand vehicle service requirements and concerns.
- Create job cards and coordinate with technicians for vehicle inspection and repairs.
- Provide service updates and estimated delivery timelines to customers.
- Ensure timely delivery of serviced vehicles and customer satisfaction.
- Handle customer queries and complaints professionally and escalate issues when required.
- Maintain service records, job cards, and customer information.
- Follow up with customers after service completion for feedback and support.
Requirements:
- 1-3 years of experience as a Service Advisor, Service Coordinator, or Customer Service Executive.
- Good communication, customer handling, and interpersonal skills.
- Basic knowledge of automobiles or electric vehicles.
- Ability to coordinate effectively with customers and technical teams.
- Basic computer skills and familiarity with service documentation.
- Experience in EV or automotive service centers
- Immediate joiners are preferred.
Educational Qualification
- Any Graduate / Diploma in Automobile Engineering or a related field.
How to Apply:
Pay: From ₹15,000.00 per month
Perks:
- Paid time off
- Provident Fund
Work Location: In person
📌 Service Advisor (Kukatpally)
🏢 Gravton Motors Private
📍 Kukatpally
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