Key Responsibilities
- Make outbound calls to prospective customers from provided lead lists.
- Handle inbound sales inquiries and convert them into business opportunities.
- Explain product or service features, benefits, and pricing to customers.
- Understand customer requirements and recommend suitable solutions.
- Build and maintain strong customer relationships.
- Follow up with prospects to close sales and nurture long-term relationships.
- Maintain accurate records of customer interactions in the CRM system.
- Meet or exceed daily, weekly, and monthly sales targets.
- Resolve customer queries professionally or escalate them to the appropriate team when required.
- Stay updated on product knowledge, promotions, and market trends.
Required Qualifications
- Bachelor's degree or equivalent (preferred).
- 0-3 years of experience in telesales, telemarketing, inside sales,
or customer service.
- Freshers with strong communication skills are encouraged to apply.
Required Skills:
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Customer-focused with a positive attitude.
- Ability to work under pressure and achieve targets.
- Basic computer skills and familiarity with CRM software and MS Office.
- Good time management and organizational skills.
Preferred Qualities
- Self-motivated and goal-oriented.
- Quick learner with a proactive mindset.
- Team player with strong problem-solving skills.
- Qualified telephone etiquette.